If you do not enable Samsung KNOX you will still be able to share your screen using Android's MediaProjection API but a remote user will not be able to control your mobile device during the support session. You will be able to revoke the administrative permission once the remote support session ends. We will use administrative permission (BIND_DEVICE_ADMIN) to enable Samsung KNOX and it will be used during the remote support session only. Samsung KNOX needs to be enabled to allow a remote control of your Samsung mobile device. “This app uses the Device Administrator permission.” Important notice for Samsung device users: Full remote control is available on Samsung devices running Android 4.2.2 or newer and all rooted Android devices. Live screen sharing is available for all Android devices running version 5.0 and up (using Android's MediaProjection API). It is possible to view the screen of ANY Android mobile phone or tablet through automated real-time screenshot sharing. Secure remote desktop encrypted by symmetrical AES 256 Bit SSL. Reboot a remote computer and resume the session. Switch between the left and right mouse click. Send Ctrl+Alt+Del to a remote computer.
Use special keys such as Ctrl, Alt, Windows and function keys. Choose between high speed and best quality desktop sharing. Screen resolution adjusted automatically. Connect to a remote computer even behind a firewall. Access remote desktop from Android device. Tick the box “Remember the password” and get faster access to your remote computers. No need to upload your files to the cloud! Share files on your computer with ISL AlwaysOn and access them from your Android phone or tablet without accessing the remote desktop. In order to access your remote computers, you need a valid ISL Online account. Add access to your computer by installing the ISL AlwaysOn application and configuring remote access to that computer. Access remote computers even if unattended. Connect to an Android-powered mobile device* from your computer to troubleshoot problems, setup the device or manage the data.
Email an invitation with a link for a fast remote session start. Chat with your client during the session. You don't need an ISL Online account to do it. Join an existing remote desktop session. To start a new session, you need a valid ISL Online account. Connect with your client by using a unique session code. Provide efficient technical assistance over the Internet. Or vice-versa, connect to a remote Android mobile device* to see its screen and have full control of it from your computer running on Windows, Mac or Linux. Access your computers even behind a firewall and control the keyboard and mouse remotely. Connect to any Windows, Mac, or Linux computer to provide efficient technical assistance from your Android device.
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